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Director of Outside Operations - The Saint Andrew's Golf Club

Golf Operations at a Glance

  • Number of Members – 275 Golf 
  • Average Annual Rounds – 17,000
  • Bags in Storage – 400
  • Golf Car Fleet – 60
  • Outside Golf Staff – 10-15 (in-season)
  • Caddy Program – 5 (limited mandatory caddie requirements)
  • Practice Facilities – 32 hitting stations plus Learning Center, 2 short game areas, putting green
  • Annual Outings – 25-30

 

Qualities of a Successful Candidate

  • Engaging and energetic – has a personable and approachable demeanor with exceptional interpersonal skills 
  • Inclusive – encourages and promotes an environment that is welcoming to all members and staff members
  • Selfless and confident – a leader, mentor and friend to all who visit and work at Saint Andrew’s.
  • Provide Outstanding Service – provide our membership and their guests with outstanding service. We must try to make the member’s time at Saint Andrew’s, as free from worry, as full of pleasure, and as enjoyable as possible.
  • Detail oriented – pays close attention to the specifics, is observant and thorough
  • Proactive – possesses a “can do attitude” and actively seeks new opportunities to advance the golf operation.
  • Promote golf in the Scottish Tradition with uncompromising commitment to the etiquette and rules of the game so that the pursuit of the game by our membership is an important part of their lifestyle and recreational pleasure.

 

Position Requirements

  • Must be proficient in basic MS applications, and POS systems.
  • Must be responsive on email in a timely manner
  • Must be Organized with an attention to detail
  • Saint Andrew’s does not have tee times; organizational and managerial skills are essential for success
  • Work closely with the Professional staff on all day-to day activities to exceed member expectations
  • Present and act in a Professional manner at all times
  • Must possess strong interpersonal skills and engage all members, their families and guests in a friendly and congenial manner. All members are to be treated equal
  • Maintain a leadership presence out front and welcome members, their families and guests on a daily basis
  • Be thoroughly knowledgeable about our membership, their families and guest, our golf course and our own day-to-day operation
  • Manage all play at the club (member, guest, reciprocal, outing)
  • Record and bill all member activity in CSG POS system, perform daily closedown of the POS system and provide appropriate reports to the accounting office
  • Recruit, Supervise, and Schedule all Outside Operations personnel. Manage Outside operations team on day-to-day operations
  • Manage all activities related to the caddy program
  • Manage the 1st tee to ensure an orderly flow of play each day
  • Organize play by pairing up any players looking for games
  • Coordinate with the Golf Course Superintendent each morning as to any golf cart restrictions or updated course rules for the day
  • Administer club and course rules in a courteous and respectful manner; report any infractions to the Head Golf Professional
  • Always have a working knowledge of member status
  • Manage Cart Fleet & Communicate with ClubCar technicians on a regular basis
  • Report and Maintain records on any damage to golf carts and maintenance work performed by ClubCar Corporation.

Work Schedule & Compensation Package

  • Must be proficient in basic MS applications, and POS systems.
  • 12-month position
    • “In-Season” – Open-3pm, 6 days per week
    • “Off-Season” – approx. 20-30 per week, 5 days per week
  • Club is Closed Mondays
  • Medical/Dental Insurance (70% Employer/30% Employee)
  • 401k with Employer Match
  • Holiday Bonus
  • Meals
  • Clothing
  • Paid Vacation
  • Saint Andrew’s is a non-tipping club
  • Compensation package is competitive and commensurate with experience

 

Please send your resume and cover letter to gbisconti@saintandrewsgolfclub.com